1. Introduction
The Nice Exchange Group LTD ("we," "us," "our") respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and protect your information when you visit our website (www.theniceexchange.co.uk) or engage with our services.
2. Information We Collect
We may collect and process the following types of personal data:
A. Information You Provide to Us
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Contact details (name, email, phone number, address)
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Business details (company name, job title, industry)
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Payment details (for invoicing and transactions)
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Any other personal information you provide when using our services
B. Information We Collect Automatically
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IP address and device details
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Website usage data (cookies, analytics, and browsing behaviour)
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Communications metadata (e.g., email and chat interactions)
C. Information from Third Parties
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Publicly available business information
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Data from social media interactions
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Partner organisations that refer or collaborate with us
3. How We Use Your Information
We process personal data to:
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Provide, improve, and personalise our services
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Communicate with clients, partners, and stakeholders
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Process payments and manage accounts
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Comply with legal and regulatory obligations
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Analyse marketing effectiveness and enhance user experience
4. Legal Basis for Processing
We process your data based on:
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Contractual necessity – to provide services you request
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Legitimate interests – to improve our services and business
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Consent – where required, such as for marketing emails
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Legal compliance – to meet regulatory requirements
5. Sharing Your Data
We do not sell personal data. However, we may share your information with:
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Service providers (e.g., hosting providers, payment processors)
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Business partners (e.g., collaborative marketing initiatives)
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Legal authorities (if required by law or to protect our rights)
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Third-party analytics and tracking services (e.g., Google Analytics)
6. Data Retention
We retain your personal data only as long as necessary for the purposes outlined in this policy. We determine retention periods based on:
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Business needs
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Legal and regulatory requirements
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Tax and accounting obligations
7. Your Rights
Under UK data protection law, you have the following rights:
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Access – Request a copy of the personal data we hold about you
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Correction – Request correction of inaccurate or incomplete data
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Erasure – Request deletion of your personal data
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Restriction – Request limits on processing in certain circumstances
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Objection – Object to processing based on legitimate interests
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Data portability – Request data transfer to another service provider
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Withdraw consent – Where processing is based on consent
To exercise these rights, contact us at hello@theniceexchange.com.
8. Data Security
We take appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. This includes:
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Secure servers and encryption
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Access controls and authentication measures
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Regular security assessments
9. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance user experience and analyse website traffic. You can manage cookie preferences via your browser settings. For detailed information, see our Cookie Policy.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies or practices.
11. Updates to This Policy
We may update this privacy policy from time to time. Any changes will be posted on our website with the updated date.
12. Contact Us
For any questions about this policy or how we handle your data, contact us at:
The Nice Exchange Group LTD
Studio G, 16 Jordan Street Liverpool Merseyside L10BP United Kingdom
Email: hello@theniceexchange.com
If you are unsatisfied with our response, you have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.